Latest arrangements for Labour Department public services
2021-01-20
In light of the Government's announcement to extend the special work arrangements for government employees, the Labour Department (LD) today (January 20) announced that it will continue to provide emergency and essential public services. Details of the latest service arrangements, which will take effect starting from tomorrow (January 21), are as follows:
Branch offices under the Labour Relations Division, the Minor Employment Claims Adjudication Board, the Employment Agencies Administration, Job Centres and industry-based Recruitment Centres under the Employment Services Division, Selective Placement Division branch offices, Youth Employment and Training Programme offices and Youth Employment Start will provide limited counter services on Monday, Wednesday and Friday, while other counter services of the LD will be suspended. In view of public health considerations, members of the public entering the LD's offices have to undergo on-the-spot temperature checks and should wear masks at all times. Crowd control arrangements will also be implemented.
Two Occupational Health Clinics and Occupational Medicine Units will be closed. Those who have made service appointments will be informed of the alternative arrangements.
The LD encourages members of the public to make use of the department's online services and information (www.labour.gov.hk), and to file enquiries and requests for service by email at enquiry@labour.gov.hk.
Apart from visiting Job Centres and industry-based Recruitment Centres, job seekers can use the Interactive Employment Service Website (www.jobs.gov.hk) for job searches. The LD's Telephone Employment Service Centre, all Job Centres and industry-based Recruitment Centres also provide enquiry and employment services by telephone from Monday to Friday during office hours (9am to 1pm and 2pm to 5.30pm) (telephone numbers are shown at www.jobs.gov.hk/1/0/WebForm/information/en/our_service/info_jobcentres.aspx).
Applicants for issue of licences or renewal of licences of employment agencies may submit their applications to the office of the Employment Agencies Administration by post (Unit 906, 9/F, One Mong Kok Road Commercial Centre, 1 Mong Kok Road, Kowloon) or email (ea-ee@labour.gov.hk).
For information about employment rights and benefits, members of the public may browse the LD's website at www.labour.gov.hk/eng/faq/content.htm.
Due to the special work arrangements, the processing time for various enquiries and applications may take longer than usual.
The LD will review the situation in due course and make further announcements as appropriate.
Ends/Wednesday, January 20, 2021
Issued at HKT 13:15
