Back to top

Labour Department

Employment Agencies Portal

I am ...

An existing or a potential

employment agency operator or staff

 

LEARN MORE

I am ...

Looking for a licensed

employment agency

 

LEARN MORE

I am ...

A foreign domestic helper

 

 


WELCOME MESSAGE

The Employment Agencies Administration of the Labour Department is responsible for enforcing Part XII of the Employment Ordinance (Cap. 57), the Employment Agency Regulations (Cap. 57A) and the Code of Practice for Employment Agencies in regulating employment agencies (EAs) through licencing, inspection, complaint investigation and prosecution.

This portal provides a one-stop platform to assist the public to gain access to information relating to the regulation of EAs in Hong Kong, which includes, among others, relevant legislative requirements, application procedures of EA licence and information of EA(s) with valid licence in Hong Kong. Job-seekers and employers may check whether an EA holds a valid licence before using its service and can use the search engine provided in this website to search the EA(s) with valid licence in Hong Kong.

For matters relating to the employment of foreign domestic helpers, please visit the website of the Foreign Domestic Helpers Corner of this department.


What's new


IMPORTANT MESSAGES RELATED to COVID-19

2022.03.26

Government increases supply of designated quarantine hotels to meet demand of Hong Kong residents returning from overseas

The Government said today (March 26) that it strives to increase the supply of designated quarantine hotels (DQHs) so as to meet the demand of Hong Kong residents returning from overseas (including foreign domestic helpers (FDHs) who are Hong Kong residents or have been granted visa to come to Hong Kong).

...

READ MORE

The Government said today (March 26) that it strives to increase the supply of designated quarantine hotels (DQHs) so as to meet the demand of Hong Kong residents returning from overseas (including foreign domestic helpers (FDHs) who are Hong Kong residents or have been granted visa to come to Hong Kong).

The Government has announced that, with effect from April 1, the place-specific flight suspension mechanism for nine places would be lifted and the quarantine arrangement for Hong Kong residents returning from overseas would be adjusted. In anticipation of the growing number of returning Hong Kong residents, the Government will increase the supply of DQHs in an orderly manner to meet the demand, while guarding against the importation of COVID-19 cases at the same time.

Specifically, after assessing the supply and demand as well as the usage of community isolation facilities (CIFs), the Government decided to convert 13 hotels (list at Annex 1), which have earlier been turned into CIFs, back to DQHs to supplement over 4 400 rooms on top of the current supply. These DQHs will commence service progressively from April 1 onwards and will start to accept room bookings for the relevant period gradually. The Government has also asked existing DQHs to release around 500 blocked-off rooms to meet the demand. To sum up, there will be 38 DQHs providing over 10 000 rooms in total for selection by Hong Kong residents returning from places other than the Mainland and Macao.

Separately, three hotels which are currently isolation facilities will be reserved for FDHs to undergo quarantine starting from April 1. Along with one existing designated quarantine facility for FDHs, the four hotels (list at Annex 2) will provide about 1 600 rooms. For details regarding the quarantine arrangements for FDHs, please refer to the Labour Department's FDH Portal www.fdh.labour.gov.hk.

The Government will update regularly the list of DQHs and their booking status on the thematic website www.designatedhotel.gov.hk.

The Government fully implemented the Designated Quarantine Hotel Scheme on December 22, 2020, requiring all arrivals from specified places to undergo compulsory quarantine at DQHs with a view to further preventing the importation of COVID-19 cases and reducing contact between arrivals and the local community. Under the Scheme, 44 DQHs were expected to provide service from March 1 to July 31 this year. Nevertheless, the Government converted some of them into CIFs to tackle the fifth wave of the epidemic.

Attachment:
Annex 1 Annex 2 

2022.02.22

Latest quarantine arrangements for foreign domestic helpers

The Government announced today (February 22) that starting from March 1, all foreign domestic helpers (FDHs) coming to work in Hong Kong may choose to undertake compulsory quarantine at both designated quarantine facilities (DQFs) or designated quarantine hotels (DQHs).

...

READ MORE

The Government announced today (February 22) that starting from March 1, all foreign domestic helpers (FDHs) coming to work in Hong Kong may choose to undertake compulsory quarantine at both designated quarantine facilities (DQFs) or designated quarantine hotels (DQHs).

A Government spokesperson said, "All overseas places are Group A specified places and all inbound travellers from overseas places are subject to the same quarantine arrangements, including undertaking compulsory quarantine for 14 days at a DQH. As such, starting from March 1, all FDHs coming to work in Hong Kong may, apart from choosing to undertake compulsory quarantine at DQFs, choose to undertake compulsory quarantine at DQHs as with other inbound travellers from overseas places."

"Besides, in view of the severe local fifth wave epidemic, the Government has implemented the Community Isolation Facility (CIF) Hotel Scheme to provide isolated accommodation to people tested positive for COVID-19 but have no or mild symptoms. After reviewing the situation, the Government decided to convert Regala Skycity Hotel (Regala) and iclub Ma Tau Wai Hotel, which are originally serving as DQFs for FDHs, into CIFs in conjunction with the implementation of the above Scheme. People currently residing in these two hotels will be transferred to other DQF/DQHs. The hotels will inform those affected one by one. As for the FDHs who have reserved for staying at these facilities from March 1 onwards, employers or employment agencies (EAs) should reserve other DQFs/DQHs for these FDHs. Room fees already paid will be fully refunded. The Government would like to thank FDHs, employers and EAs for their understanding and cooperation."

The hotels will inform those affected one by one, and make the following arrangements for FDHs residing or who will be checking into Regala or iclub Ma Tau Wai Hotel to undertake compulsory quarantine:

  1. The Government will arrange for the FDHs checking into Regala before March 1 to transfer to Courtyard by Marriott Hong Kong Sha Tin (Courtyard by Marriott) to continue with the quarantine.FDHs, employers or EAs concerned need not separately reserve a room for the FDHs to continue with the quarantine.Regala will refund the paid room fees for the remaining days of quarantine.Courtyard by Marriottwill then inform the employers or EAs one by one to collect the room fees for the remaining days of quarantine.The Government will bear any difference in room rates.Nevertheless, for FDHs whose quarantine completion date as specified on the compulsory quarantine order falls before February 24, they will continue to complete the quarantine at Regala.
  2. For FDHs who are originally checking into Regala or iclub Ma Tau Wai Hotel on or after March 1, the hotels will refund the paid room fees in full.Employers or EAs may make a reservation at other DQFs/DQHs.

Employers or EAs may press here to refer to the information of all DQHs. The list of other DQFs is at Annex.

When making the room reservation at DQFs/DQHs, the FDH's passport copy, a valid employment visa and a recognised vaccination record must be made available. The reservation process is completed upon issuance of a booking confirmation by the facility/hotel. FDHs will need to provide the above documents for verification upon check-in.

The dedicated FDH Portal (www.fdh.labour.gov.hk) set up by the Labour Department (LD) provides information and useful links relating to the quarantine arrangements of FDHs. Should there be any problem concerning the reservation for DQFs/DQHs for FDHs, please contact the LD through its 24-hour hotline at 2717 1771 (manned by 1823) or by email tofdh-enquiry@labour.gov.hk.

Attachment:
Attachment

2022.01.28

Latest quarantine and testing arrangements for foreign domestic helpers

The Government announced yesterday (January 27) that starting from February 5, the compulsory quarantine period for inbound travellers from overseas places will be adjusted to 14days in designated quarantine hotels (DQHs)/designated quarantine facilities (DQFs), to be followed by a seven-day self-monitoring period. For persons who arrived at Hong Kong before February 5 and are required to undergo the 15th to 21st days of quarantine in DQHs/DQFs on or after February 5 as per the original quarantine orders (i.e. inbound travellers from overseas who arrive at Hong Kong between January 16 and February 4), the Department of Health will arrange for them to undergo relevant testing by batches in an orderly manner before the completion of quarantine. If they obtain a negative test result and have completed at least 14 days of quarantine, they will be arranged to leave the DQHs/DQFs in turn.

...

READ MORE

The Government announced yesterday (January 27) that starting from February 5, the compulsory quarantine period for inbound travellers from overseas places will be adjusted to 14days in designated quarantine hotels (DQHs)/designated quarantine facilities (DQFs), to be followed by a seven-day self-monitoring period. For persons who arrived at Hong Kong before February 5 and are required to undergo the 15th to 21st days of quarantine in DQHs/DQFs on or after February 5 as per the original quarantine orders (i.e. inbound travellers from overseas who arrive at Hong Kong between January 16 and February 4), the Department of Health will arrange for them to undergo relevant testing by batches in an orderly manner before the completion of quarantine. If they obtain a negative test result and have completed at least 14 days of quarantine, they will be arranged to leave the DQHs/DQFs in turn.

Reference can be made to the relevant press release on the above quarantine and testing details at this link.

A Labour Department (LD) spokesman said, "In accordance with the above arrangement, foreign domestic helpers (FDHs), upon completion of the 14-day compulsory quarantine at DQHs/DQFs (see Note) should undergo self-monitoring at the employer's residence and be subject to compulsory testing. We understand that some employers may wish to arrange FDHs to complete self-monitoring at licensed hotels or guesthouses due to considerations of the family situation or household environment, etc. As such, for FDHs who have completed the 14-day compulsory quarantine, apart from moving to the employer's residence to undergo self-monitoring and compulsory testing, the Government will also allow FDHs to undergo self-monitoring at licensed hotels or guesthouses. However, these licensed hotels or guesthouses must not be serving DQHs/DQFs, so as to prevent cross-infection with people who are still undergoing the 14-day compulsory quarantine."

According to Clause 3 of the Standard Employment Contract (SEC), FDHs working in Hong Kong must work and reside in the employer's residence specified in the SEC during their employment period. In view of the above considerations, the Commissioner for Labour has, in accordance with Clause 15 of the SEC, given in-principle consent for FDHs who have completed a 14-day compulsory quarantine to stay at licensed hotels or guesthouses which are not DQHs/DQFs to complete the subsequent self-monitoring. It is not necessary to make an application to the LD. The relevant arrangement should be mutually agreed by the employer and the FDH. FDHs are not allowed to undergo self-monitoring at places which are not the employer's residence apart from licensed hotels or guesthouses. Lists of DQFs/DQHs can be found respectively at the LD's FDH Portal (www.fdh.labour.gov.hk) and the thematic website of the Government's DQH Scheme (www.coronavirus.gov.hk/eng/designated-hotel.html). The list of licensed hotels and guesthouses can be referred to at this link.

Upon departure from the DQHs/DQFs, FDHs should undergo compulsory testing on the 16th and 19th days of arrival at Hong Kong in accordance with the compulsory testing notice.

Should FDHs and their employers have any enquiries on employment matters, they may contact the LD through its 24-hour hotline at 27171771 (manned by 1823), by email to fdh-enquiry@labour.gov.hk or through the online form on the dedicated portal (www.fdh.labour.gov.hk).

Note: For FDHs who are arriving Hong Kong from Group A specified places and have been fully vaccinated in Hong Kong, the Mainland, Macao or places of stringent regulatory authorities designated by the World Health Organization, they may undergo compulsory quarantine at a general DQH. For the full list of applicable regions, please visit: www.coronavirus.gov.hk/pdf/places_of_issuance_recognised_vaccination_records.pdf.